The Lunch Game

How to Shape Processes for the Collective Good

Another question from my readers:

What was your first successful leadership initiative (professionally)?

My first successful initiative came very early on in my career, and is interesting because it is a exemplary little case study of process engineering. It also checks the boxes for much of my leadership style, despite its age. Individual contributors shifting culture? Check. Working with a group to refine a solution to a shared problem? Check. Do stuff that made the team a…