How to Run a Department That People Mostly Don’t Hate.

Today we’re going to talk about one of the most important lessons I know about how to position teams for success within an organization. But first, we need to have a chat about Bruce.

Very early on in my career, I was The IT Guy at a Silicon Valley startup. And I was the total caricature: the scruffy know-it-all kid in t-shirts and Docs who oozed disdain while asking folks if they “turned it off and back on again”. Folks tolerated me because I was buddies with the CTO and because nobody else was foolish enough to do an entire…